Quality Management Courses in Zambia
Quality management - what it is, how
to manage it and make a success within the organization. This
five-day course consist of an introducing the new quality manager or
professional to the two principal quality systems, well-known
quality tools and techniques and is interactive and
thought-provoking. Whiling providing the delegates with the
knowledge and skills required to maintain and continually improve
their Organizations quality management system based on the ISO 9001
standards and Six Sigma Methodology. Six Sigma Zambia course advisors are available to answer questions and provide pre-sales support for all levels of Six Sigma training. Our consultants can be contacted by email or on phone number +27 21 426 5300.
After the Course, delegates will be able to:
Explain the principles and concepts of quality management.
Apply a quality management approach in their organization.
Plan their future continual professional needs.
Have a good understanding of the roles and responsibilities of a 'quality manager'.
Have a better understanding of the requirements of a quality management system and a better interpretation of these requirements.
Have the skills required for a more effective communication of 'quality' issues with the top management as well as people within their organization.
Be equipped with some methods and techniques that are required to establish and implement a quality management system.
Have a better understanding of the required knowledge and skill to fulfil their role (can identify if there are any knowledge and skills gaps that they need to develop).
Who should attend?
This course is suitable for anyone who requires a greater understanding of quality concepts and quality management. Quality managers who are new to the role or individuals who are considering taking on a quality manager role.
5 days (full time)
Frequently Asked Questions
Q: Where do you train for the course?
A: We train the course in Lusaka, Zambia. Courses only runs with a minimum of 7 delegates.
What books do I get with this course?
Students will receive a course manual which you can take away with you to keep after the course.